If you are an organiser, we will collect additional personal data about you. Information you provide to us: In certain cases, we may collect credit card information from you (e.g. credit card number, expiry date, billing address, etc.), some of which may be personal information, in order to secure certain payments. In addition, if you use our payment processing services, we will collect financial information from you (e.g., your bank account information or an address to send checks to) that is necessary to facilitate payments and information necessary for tax purposes (e.g., your taxpayer identification number). Information we obtain from other sources: We may also collect or receive personal information, including your name, email address and other contact information, from third party sources such as third party websites and marketing partners, your bank, our payment processing partners and credit reporting agencies.
4.1. Specific purpose
If you provide personal data for a specific purpose, we may use it in connection with the purpose for which it was provided. For example, if you contact us by email, we will use the personal data you provide to answer your question or resolve the problem, and we will respond to the email address from which the email was sent.
4.2. Access and use
If you provide personal data for the purpose of accessing or using the services or any related features, we will use such personal data to provide you with access to or use of the services or features and to analyse the use of such services or features. For example, if you provide personal data about your identity or suitability to use certain parts of the services, we will use such information to make a decision about whether to allow you to access or use such services and to assess your suitability for use of such services on an ongoing basis.
4.3. Internal marketing purposes
We may use your personal data for internal business purposes such as improving the content and functionality of the Services, better understanding our users, improving the Services, protecting, identifying or addressing fraudulent activity, enforcing our terms of service, managing your account and providing you with customer service, and generally managing the Services and our business.
4.4. Finnova marketing
We may use your personal data for our marketing and advertising purposes, by email, SMS, display media, etc. and for other devices (such as tablets, mobile devices and TVs). We do this in order to inform you about services or events that we think may be of interest to you, as well as to develop marketing or promotional materials and to display Finnova or event-related content and advertising within or outside the services that we think may be of interest to you. We may also do this on behalf of an organiser, for example, where your previous interactions with an organiser suggest that you may be interested in a particular type of event. See “unsubscribe from emails” to find out how to unsubscribe from Finnova marketing communications.
You may see advertisements for our services (or our organiser’s events) on third party websites, including social media platforms. If you see an advertisement on a third party website or social media platform, it may be because we have contracted the third party or social media platform to show this advertisement to our users or others who have similar attributes to our users. In some cases, this involves sharing your email address or other contact details with the third party or social media platform so that they can identify you as one of our users, or identify other individuals with similar attributes to you in order to show them advertisements for our services (or our organiser’s events). If you no longer wish your personal data to be used for these purposes, please contact us at firstname.lastname@example.org. You can also contact us at this email address for more information about how we market and interact with social networking sites.
4.5. Use of interest-based data
We sometimes infer the types of events or activities that may be of interest to you. We may use these inferences to help target advertising or personalise recommendations to you, including on behalf of the organisers. We may do this on an aggregate or generalised basis. For example, we may determine that our users who attend many comedy events also attend or show interest in drag-related events or content. We can target (or help target) content or recommendations related to both comedy and drag to those users.
4.6. Other purposes
4.7. Aggregated Personal Data
5. How we disclose and transfer your personal data
5.2. Business Transfers
5.3. Parent companies, subsidiaries and affiliates
5.4. Agents, consultants and service providers
We may share your personal data with our contractors and service providers who process personal data on Finnova’s behalf to perform certain business-related functions. These companies include our marketing agencies, online advertising providers, data service and data enhancement service providers, database service providers, backup and disaster recovery service providers, email service providers, payment processing partners, customer service, technical support, hosting companies and others. When we engage other companies to perform such functions, we may provide them with information, including personal data, in connection with the performance of those functions.
5.6. Legal requirements
We may disclose your personal data if required to do so by law, for example, in the event of a subpoena or a request from a government agency (including responses to public authorities to meet national security or law enforcement requirements), or if we believe in good faith that such action is necessary in the following cases: (a) to comply with a legal obligation; (b) to protect or defend our rights, interests or property, or those of a third party; (c) to prevent or investigate possible criminal offences in connection with the Services; (d) to act in urgent circumstances to protect the personal safety of users of the Services or the general public; or (e) as protection from legal liability.
6. How we store your personal data
7. How to access, update, correct or delete your personal data
You can access or delete your personal data that we store. If you are a registered user, you can do this by logging in and visiting the “account settings” page to download a copy of your personal data in machine-readable form or delete your personal data. You can also edit some of your personal data directly through your account. In certain cases, you may ask us to correct and update any of your inaccurate personal information by using the contact information below, and we will consider your request in accordance with applicable law.
If a consumer initiates a data deletion request, Finnova is authorised to delete or anonymise the personal data of the consumer requesting the services, even if that means removing their availability to the organiser through the services. However, if you are a consumer, you understand that even if Finnova deletes or anonymises your personal data upon your request or in accordance with this policy, your personal data may still be available in the organiser’s databases if it is transmitted to the organiser before Finnova receives or takes action on any deletion or anonymisation activity.
Non-registered users may also access, update, correct or delete personal data and exercise these rights by using the contact information below. We will note and respond to all requests in accordance with applicable law.
8. How long we keep your personal data
We may retain your personal data for as long as you are registered to use the services. You can delete your account by visiting the “account settings” page. However, we may retain personal data for longer if permitted or required to do so by applicable law. Even if we delete your personal data, it may continue to exist on archival or backup media for additional time for legal, tax or regulatory reasons or for legitimate and lawful business purposes.